International Shipping

We are pleased to offer international shipping for our product range. International shipping rates will vary depending on the weight and destination of the order, and do not include any import taxes, customs duties and fees. Available products and fees may vary depending on the delivery address for your order. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility.

What does Marula UK charge for shipping?

The cost of shipping will vary according to the product being shipped and the address it is going to. Please check your shopping cart for details of shipping charges for your order.

International Countries We Ship To:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

International Shipping Time frame

Shipping to all international countries is by Royal Mail, which has a delivery time frame from 5 – 14 days. Note that these time frames do not include any possible delays imposed by customs / importation clearance.

International Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product instructions and safety warnings may not be in destination country languages; and the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Returns & Replacements

If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our distribution centers in the UK.

Customs, Duties and Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the UK may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.